Last updated: 10 August 2026
This policy explains how Arabiers Travel and Tourism LLC (Arabiers Holidays UAE) collects, uses and protects your personal information when you book a tour or use our website.
When you make a tour booking or contact us, we may ask for the following information:
We collect only what is needed to arrange and confirm your booking. We do not collect sensitive personal data beyond what is operationally required for your tour.
We use the information you provide solely to arrange and personalise your tour experience. Specifically:
We do not sell your information to any third party. We do not use your contact details to send promotional messages after your tour is complete, unless you have opted in to receive them.
WhatsApp is our primary booking and support channel. When you contact us via WhatsApp, your phone number and message content are processed by Meta Platforms Inc. under their own privacy policy. We use your WhatsApp contact solely to manage your booking enquiry or confirmed tour. We do not add clients to broadcast lists or group chats without consent.
Our WhatsApp booking line: +971 58 879 8139
Our website uses Google Tag Manager (GTM) to manage tracking scripts, including Google Analytics and Google Ads conversion tracking. These tools collect anonymised data about how visitors use our site — pages viewed, time on site, and actions taken such as clicking to WhatsApp or submitting an enquiry form.
This data helps us understand which tours and pages are most useful to visitors, and to measure the performance of our advertising. No personally identifiable information is shared with Google through these tools.
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on. You can manage cookie preferences through your browser settings at any time.
Your email address is used only to send updates directly related to your booking. Payment and card details are handled through encrypted, secure payment gateways and are not stored on our servers once a transaction is complete.
Your personal details are shared only with the operators and suppliers required to deliver your booked activity — such as our desert camp partners or transport providers. We do not share your data with any other third parties.
We retain your personal information only for as long as is necessary to fulfil your booking and to meet any legal or tax obligations under UAE law. Once that period has passed, your data is securely deleted.
You have the right to ask us what personal data we hold about you, to request a correction, or to ask us to delete it. These rights apply to all guests, including those visiting from the UK or European Union where GDPR applies.
To make a request, contact us using the details below. We will respond within 30 days.
We will not transfer, exchange, sell or give your personal information to any third party without your consent, except as needed to deliver the service you booked. We will not use your email address to send frequent promotional messages.
Arabiers Travel and Tourism LLC
5th Floor, Hamarain Centre, Deira, Dubai
Phone +971 58 879 8139
Email explore@https://www.arabiers.ae/
See also our Terms & Condition and Refund & Cancellation Policy.